FAQ

1. How do I get in touch?

Send us an email at info@ruanua.ie. Otherwise DM us on our socials. Our customer services team and social team will do their best to reply in 24 hours. 

2. What types of products do you sell?

Ruanau is the new home to ski and resort wear. Find the ultimate ski collection. Shop Ski jackets and Ski trousers and winter accessories. Whether you're looking for the latest fashion trends or cutting-edge technology, we have something for everyone.

3. How do I know what size to buy?

For general information on sizing check out our size guide. Each product page will also state what size the model is wearing. If you are still unsure, pop us a message and we will try to help.

4. How can I stay updated on new products and promotions?

To stay updated on new products and promotions, we recommend subscribing to our email list. By subscribing, you'll receive regular updates on our latest arrivals, exclusive discounts, and special offers. We don't email often, only when important. You can easily subscribe by entering your email address in the newsletter signup section on our website.

5. What payment methods do you accept?

We accept a variety of payment methods to provide convenience for our customers. You can make a purchase using major credit cards, such as Visa, Mastercard, American Express, and Discover. We also accept payment through PayPal for added flexibility.